[KI-LC] Kantara Initiative's Teleconference Service Provider

John Fraser john.fraser at apenimed.com
Sun Feb 26 20:31:31 EST 2012


We use Cisco's WebEx (primarily but not exclusively in the US) and have had good luck. I would approach Cisco and see if they have a deal for non-profits like Kantara. I have a couple of high-level contacts if that would help.

JF

On Feb 26, 2012, at 6:57 PM, "Rainer Hoerbe" <rainer at hoerbe.at<mailto:rainer at hoerbe.at>> wrote:

I can probably live with option 1 as well, but less sure about the rest of eGov.

What is your view from the Group’s perspective Rainer?

I do not know, but we are discussing peanuts .. 2$ per hour.
- Toll-free numbers are a headache, because they are mainly useful when traveling, and cannot be used from mobile, payphones or hotels in many countries.
- Toll numbers are local numbers. US landline numbers can be called world-wide for approx . 2$/hour with Skype, or local numbers might anyway be included in a mobile flatrate.


BTW, I evaluated 4 conferencing products last December for a European project, and came up with following conclusions:
- All 4 products (WebEx, Gotomeeting, Netviewer/VoIP and POWWOWNOW/Netviewer) are reliable and useful.
- Out of 50 participants less than 5 could not use VoIP, either because of an enterprise IT policy, or incapability of activating Java in the browser or installing a smartphone app.
- The first 3 are WebConferencing solutions and as such more productive than a plain phone conferencing solution for groups > 10 or less experienced participants (remote mute is a kill feature!)
- I finally decided on WebEx, because it provides SAML WebSSO integration.
- Gotomeeting utilizes a broadband codec with very good voice quality when fast internet is available. WebEx seems to be limited to phone quality, which is not bad either. I personally had a problem with the WebEx iPhone app, but the iPad worked fine, GotoMeeting worked fine on both iPhone and iPad.
- I found out by accident that Facetime has an amazingly good quality when using it in hands-free to talk to a group of people in a room. However, that is no general solution for most groups.

Ciao Rainer


We have a number of US and Canada folks who probably used the toll free lines.  I’m thinking most EU based folks used Skype.

Cheers
Colin

From: lc-bounces at kantarainitiative.org<mailto:lc-bounces at kantarainitiative.org> [mailto:lc-bounces at kantarainitiative.org] On Behalf Of Rainer Hoerbe
Sent: Monday, 27 February 2012 4:30 a.m.
To: Dervla O'Reilly
Cc: LC at kantarainitiative.org<mailto:LC at kantarainitiative.org> Council Kantara; staff at kantarainitiative.org<mailto:staff at kantarainitiative.org> list
Subject: Re: [KI-LC] Kantara Initiative's Teleconference Service Provider

I would prefer option 1. Calls to landlines are usually cheap, and my experience from using webex is that most people can use VoIP in even in a restricted enterprise environment once they get beyond the hurdle to activate Java or install an app. I also found the productivity functions (slideshow, chat, online-status, remote mute) quite useful for calls with a larger number of participants.

- Rainer


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