[Wg-infosharing] Information Sharing Workgroup - Meeting Minutes, 12th October 2009

[Iain Henderson]

Folks, here are the minutes from our call today.

At present we are working full steam ahead on mapping out the car  
buying scenario. The section we worked on today is shown below - may  
help the group see the direction we are taking.

6. Relationship Maintenance (Data Quality and base level communications)

  About one year after receiving her new car, Sally and her husband  
move to Oxford, a nearby town with a different dealer. Using her  
personal datastore, she informs her online vendors of her pending  
move, including the old auto dealer and Chryota, the manufacturer, as  
well as the Drivers & Vehicle Licensing Agency (DVLA), which gets an  
email from the personal datastore. On her dashboard, she can check to  
see which suppliers have confirmed receipt of the new information.  
Unfortunately, the DVLA doesn't respond. As a value-added service, her  
personal datastore provider offers an auto-generated PDF that Sally  
can print, sign, & mail to DVLA with the requisite information. At  
about the schedule time, Sally and her husband actually move and she  
checks in with the dashboard to both confirm the transition and to  
verify which vendors have her new information. Those vendors who are  
fully integrated with the personal datastore have electronically  
confirmed the new address. A few of the government agencies have  
requested a validated change of address, so Sally directs her personal  
datastore provider to provide the appropriate agencies with the  
Verified Change of Address (Identity and Data Assurance Level 2 -  
UK ... matches US level 3) see NIST 800-63 for related identity  
assurance standards.

  7. Relationship Development

In response to her change of address, Chryota also notifies Sally, via  
her dashboard, that there is a new local dealer who might be more  
convenient. Sally does some quick research on the "new" dealer, who  
has a good trust rating and good comments from users. Sally accepts  
Chryota's recommendation and provisions the new dealer for access to  
her car's service and data record. Upon provisioning, Sally receives a  
welcome message from the new dealer with a brief outline of additional  
services now available (they weren't offered by her old dealer). At  
the appropriate schedule, Sally's "digital dashboard" at her personal  
datastore provider reminds her of her maintenance appointments. She  
confirms the appointment online and drives in to the dealer and gets a  
ride back to work. Sally gets an SMS notifying her that the dealer has  
proposed work to be done. She logs into the digital dashboard and sees  
that the dealer has suggested--in addition to the planned maintenance  
- tire replacement because of a manufacturer warning. She does a quick  
search online about the notice, and decides she against it. The  
underinflation warning from the manufacturer is valid, but the  
community discussion groups (and the manufacturer) agree that most  
vehicles don't need to replace the tires if the vehicle is less than  
two years old. She informs the dealer to continue with just the  
scheduled maintenance. The vehicle assessment, her online research,  
and a record of all work done is stored in her personal datastore.


Feel free to iterate or feedback by e-mail.

Regards

Iain



Iain Henderson
iain.henderson at mydex.org

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